| Buyer | Real customer reviews |
|---|---|
G***i   |
29 May 2019 00:40 Amazing i like it ! 
|
J***t  |
28 May 2019 22:02 Cups arrived in less than a month, in good condition and comply with the description. 
|
Z***a  |
23 May 2019 04:19 Good but not the drawing left 
|
J***s  |
20 May 2019 18:09 It's very good the product, arrived intact 
|
A***o  |
22 Apr 2019 07:26 Muy Chula 
|
D***a  |
11 Apr 2019 07:10 Arrival in 13 days for France impeccable packaging mug super well protected serious store. |
|
G***s |
8 Mar 2019 15:37 Very pretty, it comes perfect, i put hot water on it and i took pictures of it 
|
M***t  |
20 Feb 2019 04:36 Excellent 
|
|
M***n |
6 Feb 2019 05:18 Cups are super. Very good quality drawing. Clearly manifested with boiling water. |
|
V***l |
7 Jan 2019 02:49 Absolutely beautiful! It's for my brother's birthday, he's gonna be thrilled. |
|
T***n |
3 Jan 2019 05:52 Thank you |
|
T***n |
1 Jan 2019 01:52 Thank You, Excellent , Very happy |
|
A***o |
28 Dec 2018 07:22 It took him a while to get there. he was supposed to arrive on the 26th and arrived on the 28th. It works perfectly and is expected. Good shopping, thanks 
|
|
E***y |
19 Dec 2018 21:46 Thank you the product is good and the shipping was very fast (: |
|
Customer |
13 Dec 2018 12:03 Very good the cup, it changes color although it needs quite heat for the drawing to be seen, i recommend it |
A***a  |
6 Dec 2018 09:02 It came just in time for christmas!! It was well packaged and wasnt broken at all. |
Leave a Review
Ultra Hero Shop is proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
