Buyer | Real customer reviews |
---|---|
Customer ![]() ![]() |
22 Jan 2019 03:38 ok |
C***s ![]() ![]() |
8 Jan 2019 06:20 Perfecto |
Customer ![]() ![]() |
7 Jan 2019 12:22 Perfect. Same as images. Good product. |
F***n ![]() ![]() |
5 Jan 2019 00:06 Very lovely action figure, not disappointed |
M***z ![]() ![]() |
2 Jan 2019 16:13 As described, Fast shipping |
N***e ![]() ![]() |
30 Dec 2018 05:01 This very good furniture painted and heavy like the great photo was for a gift and have loved it |
A***n ![]() ![]() |
28 Dec 2018 14:28 Shipping perfect, the figure has details of painting improved, But overall foremost well! |
S***z ![]() ![]() |
27 Dec 2018 15:22 Perfect! Has exceeded my expectations |
S***a ![]() ![]() |
27 Dec 2018 05:45 It some petty defect. But looks equally well |
J***z ![]() ![]() |
27 Dec 2018 04:35 Product in perfect condition. |
P***z ![]() ![]() |
24 Dec 2018 06:15 Nicely protected and very fast to arrive |
G***k ![]() ![]() |
21 Dec 2018 17:15 fast and looks amazing !!! |
S***m ![]() ![]() |
19 Dec 2018 10:48 perfecta. |
J***t ![]() ![]() |
16 Dec 2018 11:49 very good quality i'm satisfied |
Q***n ![]() ![]() |
15 Dec 2018 15:29 Flush super fast all ok |
J***u ![]() ![]() |
14 Dec 2018 11:24 super ! rien a redire. |
P***z ![]() ![]() |
13 Dec 2018 05:14 Very quality nice, well painted and details. Recommended. |
F***a ![]() ![]() |
10 Dec 2018 03:19 It some defect. The Shipping was a bit slow |
J***u ![]() ![]() |
7 Dec 2018 23:58 Trop bien |
G***s ![]() ![]() |
2 Dec 2018 03:07 Fast and serious |
M***o ![]() ![]() |
13 Nov 2018 02:57 Very realistic and very fast delivery |
Leave a Review
Ultra Hero Shop is proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.