| Buyer | Real customer reviews |
|---|---|
M****o P.   |
19 Feb 2017 17:18 A entrega aconteceu antes do prazo prometido. Excelente produto. 
|
O**n L.  |
10 Feb 2017 23:54 It is excellent |
|
S*****l S. |
10 Feb 2017 23:53 Very very very very very very very very good |
|
A****w W. |
10 Feb 2017 23:53 muito bom |
D****l C.  |
5 Feb 2017 00:53 la calidad del articulo es buena, todo correcto, lo único malo es el tiempo de espera. |
M****o I.  |
4 Feb 2017 17:11 Ok |
M***n M.  |
19 Jan 2017 04:27 Very good quality |
A********a F.  |
12 Jan 2017 01:05 Я в огромном восторге!!! Моя первая фигурка, не ожидала, что она будет на столько хороша. Никак не налюбуюсь. Очень довольна заказом и обязательно ещё закажу у этого продавца. Было хорошо всё упаковано, без посторонних запахов. Без косяков. Единственное не могла поставить на подиум, у меня не сходились отверстия с подставкой, но муж смог -_- А так 5++++ |
|
Customer |
8 Jan 2017 19:26 Excelente produto, recomendo! |
|
R*o M. |
2 Jan 2017 18:22 Arrived soon Nice condition 
|
|
Customer |
24 Nov 2016 16:43 все отлично |
|
Customer |
24 Nov 2016 01:49 Chegou perfeitamente. Recomendo. 
|
Customer  |
24 Nov 2016 01:48 Thank you so much. This is my first anime figure ever. Very well packed, very happy with figure. 
|
Customer  |
18 Nov 2016 18:12 Top store and top action figure! I'm very satisfied |
|
Customer |
7 Oct 2016 19:30 Very sweet store. The product is perfect. Super great |
Customer  |
8 Sep 2016 04:51 Paint is alittle bit off on some places, but you have to look for it. so not bothering. |
Leave a Review
Ultra Hero Shop is proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
